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Student Health & Wellness Fee

All students enrolled at UConn’s Storrs campus are required to pay a Student Health and Wellness Fee per the fee schedules on the Bursar’s website. This fee supports essential services related to students' health and wellness.

Overview

All students enrolled at UConn’s Storrs campus are required to pay the Student Health and Wellness Fee per the fee schedules on the Bursar’s website. Additionally, students enrolled at a Regional campus and living on the Storrs campus will be charged the fee as per these schedules.

Mandatory health and wellness fees are standard practice across the nation’s colleges and universities as a way to develop and maintain campus-wide programs and initiatives that promote and support student well-being. In addition, UConn’s Student Health and Wellness Fee offsets the costs for medical and mental health services, as well as health promotion and wellness activities. Providing health and wellness services for students is essential in supporting student success and academic excellence. 

Even students who consider themselves healthy or who anticipate using an off-campus health care provider benefit from services covered by the fee, including:

·       Campus-wide health and wellness initiatives benefiting the whole community, which focus on issues such as suicide prevention, alcohol and other drugs, sexual health, infectious disease prevention, and many more topics that affect student life.

 ·       Overhead costs related to mandatory University public health functions and requirements, such as surveillance and reporting of infectious disease threats, emergency planning and disaster response, intervention and support related to campus crises, management of an outbreak or contagious diseases on campus, and other campus-wide health and safety functions.

The Student Health and Wellness Fee is not considered health insurance. Students are financially responsible for fee-for-service items such as medical and behavioral health visits, x-rays, lab tests, medical equipment, medications, and vaccinations. Visit the sections below for more information on insurance requirements and billing.

What the SHaW Fee Covers

The Student Health and Wellness Fee enables us to offer these and other services at little or no extra charge:

  • 24/7 Advice Nurse
  • Mental Health Crisis Intervention/Immediate Help Services
  • Routine Mental Health Triage and Assessment
  • Suicide Prevention Week
  • UConn HELPS (Helping Everyone Learn to Prevent Suicide) Training for Faculty and Staff
  • Ask, Listen, Refer Online Suicide Prevention Training for Faculty and Staff
  • Nurse Coach Wellness Visits
  • Sexual Assault Forensic Examiner (SAFE) Program
  • Nutrition and Eating Disorders Services
  • Infusions
  • Campus-wide Flu Clinics
  • Sexually Transmitted Disease Screening Clinics
  • Care Coordination for Medical Conditions
  • Parent/Student Chronic Condition Transition to Campus Meetings
  • Infirmary Overnight Services
  • Immunization Compliance
  • International Student Health Screenings
  • American College Health Association and CORE Student Health Surveys
  • Student Health Fairs and Screenings
  • Consultations Departments throughout the University
  • Management of Public Health Emergencies
  • Fresh Check Mental Health Awareness Day
  • Sunset Yoga and Yoga Classes
  • Meditation Classes
  • Perfectionism and Stress Reduction Workshops
  • Weekly Workshop Series on Topics of Interest
  • Online Mental Health Screening Tools
  • Connect and Challenge (C2) Retreat for Mental Health
  • Support Groups for Survivors of Sexual Violence
  • AlcoholEdu Mandatory Education Program for all new students
  • Alcohol and Marijuana Screening and Intervention
  • UConn Recovery Community (URC)
  • Alcohol and Drug Abuse Prevention Programs
  • Sexual Health Education
  • Stress Management Programs, including Pet Therapy, and more
  • HIV/AIDS Awareness Events
  • Education Programs to Residential Life, Greek Life, Cultural Centers, and Student Groups
  • Late Night Programs
  • Oral Health Education
  • Good Sleep Habits Education
  • Smoking Cessation Education

Additional Billable Services

UConn Student Health and Wellness (SHaW) uses a fee-for-service billing model, similar to your private provider's office.

Services that incur an additional usage fee (and may be billed to insurance when applicable):

  • Primary Care
  • Gynecological Care
  • Allergy and Travel Medicine
  • Pharmacy
  • Phlebotomy (Blood Draw)
  • Radiology
  • Psychiatric Services/Medication Management
  • Alcohol and Other Drugs Counseling Services
  • Individual Psychotherapy
  • Family Psychotherapy
  • Group Psychotherapy
  • ADHD Assessment

 

Insurance Requirements

UConn requires all full-time students to maintain health insurance coverage.

Coverage Requirements

Students may choose to be covered through:

  • a personal insurance policy,
  • a plan carried by their parents, or
  • the group policy sponsored by the University, which is sold and administered through Wellfleet-Cigna Health Plan.

University Insurance Plan

Enrollment in the University-sponsored Insurance Plan

The University uses what is called a “hard waiver” system to assure student health insurance coverage. This means that most full-time students will be AUTOMATICALLY enrolled in and billed for the UConn-sponsored Student Health Insurance Plan (SHIP).

While most full time students are automatically billed for the UConn SHIP, it is advised that ALL students check their tuition fee bill to determine whether the fee for the health insurance has been posted. If the charge has not been posted you may still be eligible to voluntarily enroll in the SHIP. To voluntarily enroll please call 860-486-4535.

The current University-sponsored plan is described in the plan brochures linked below. The plan is fully compliant with federal regulation mandates and offers preventative care. We urge you to carefully read the brochure and compare with what your other coverage provides.

University-Sponsored Health Insurance Policies

NOTICE
2020-21 insurance premium will be billed by semester beginning Fall 2020
Fall 2020 premium $1,153 (coverage period 8/15/20 to 12/31/20)
Spring 2021 premium $1,682 (for continuing students coverage period 1/1/21 to 7/31/21)
Spring 2021 $1,732 (NEW spring students coverage period 1/1/21 to 7/31/21)

Additional information on insurance, charges for services rendered to students and billing practices

Have you lost medical insurance coverage as a result loss of job/employment or group issued benefits; during the current COVID 19 pandemic?

You could be eligible to enroll in the university sponsored Wellfleet Cigna medical plan.  If you were a student in the spring 2020 academic semester, you may be able to enroll due to a qualifying life event (QLE).  For details on current plan year benefits, see above.

To explore your opportunity to enroll (in the current plan year, through 8/14/2020) please contact our Insurance Coordinator, Tresca Smith by calling 860-486-4535 or email at tresca.smith@uconn.edu

Wellfleet: https://wellfleetstudent.com/

Health Insurance Waiver

If you have other comparable health insurance coverage (either through an employer based plan or a family plan), you can decline/waive the UCONN SHIP.  This coverage must meet these requirements:

  • Connecticut coverage: If you are an out-of-state student, please contact your insurance carrier to confirm coverage in Connecticut.*
  • Coverage Timeframe: Coverage must be active the first day of classes and remain active throughout the academic year.

To decline/waive-out, you must use the Health Insurance Waiver in the PeopleSoft Financial system. Instructions on where to find and complete the waiver can be found at Waiver Instructions – Student Administration System.

You must complete a waiver at the start of each school year
PRIOR TO THE WAIVER DEADLINE(s)
September 15th (for fall students)       February 5th (for new, spring students)

Failure to complete a waiver prior to the deadline will result in automatic enrollment, at which time you will be responsible for payment of the annual premium.

* NOTE: It is strongly suggested that you review of your alternative coverage to determine your plan’s payable benefits for services performed at our facility. Many carriers have specific reimbursement rules related to out-of-area care or care rendered by out-of-network providers. In addition, many plans have high deductibles that may need to be met before any services will be considered payable.

Billing for Medical and Behavioral Health Services

UConn Student Health and Wellness (SHaW) uses a fee-for-service billing model, similar to your private provider's office. Students must bring their student ID, their medical insurance card as well as their prescription insurance card to each visit, regardless of the health insurance plan.

Service Charges

There are charges for office visits, x-rays, pharmacy items, point of care testing and blood draw services. Basic first aid, consultations with the triage nurse, telephone advice nurse, health education services, nutrition and physical activity counseling are provided at no charge.

Fees for office visits range from $40 to $300, depending upon the type and complexity of the visit. The complexity level of your visit is based on whether you are a new or established patient, the nature of your condition, examination and counseling time. The actual level is determined after your visit, so we are not able to give you a precise fee quote at the time you make your appointment. Many of these charges are reimbursable by the University-sponsored plan or other private health insurance plans.

Our blood draw station uses Quest Diagnostics as our reference laboratory. Quest will perform and bill for all lab tests and any patient responsibility bills will be mailed by Quest to the mailing address on record.

STI testing: All labs are sent to Quest Diagnostics and they will bill for STI testing. Please contact them at 1-800-933-2009 for billing information. It is also a good idea to check with your insurance carrier regarding coverage for STI tests. Please call your member services number on the back of your insurance card. Any questions, contact the billing office at 860-486-9239.

      No-show Fee

      Failure to cancel or reschedule an appointment 24 hours prior to appointment time will result in a no-show fee. Please contact SHaW prior to your appointment if you need to cancel or reschedule. For Medical appointments call 860-486-2719. For Mental Health appointments call 860-486-4705.

      Insurance Plans

      UConn Student Health and Wellness participates directly with:

      • Aetna
      • Anthem Blue Cross/Blue Shield of CT & affiliated BC/BS’s nationwide
      • CIGNA
      • Connecticare
      • United Healthcare
      • Connecticut Medicaid

      And we are certified with:

      • Tricare

      For any of the above carriers, we will file claims directly with these companies and will accept payment of contractually negotiated fees as payment in full. Once we file your claim and the insurance carrier identifies copayments, coinsurance or deductible amounts that are the patient’s responsibility, we will charge those fees to the student’s university fee bill. Please contact the SHaW Business Services team if you would like to utilize HSA/FSA debit cards for payment at 860-486-9239.

      For carriers not listed above, all service-related fees will be the patient’s responsibility. If your coverage plan allows it and you wish to seek reimbursement from your insurance carrier on your own, we will provide you with receipts for claim filing upon request.

      If you choose to be covered by the university sponsored student health insurance plan, most services performed at SHaW (related to illness, injury or accident) are covered at 100% with no copayment. SHaW will file the claim directly.

      If your insurance coverage is through any carrier other than those listed above, the charge will be considered “self pay” and you will be responsible for full payment of any office visit, blood draw or radiology fees. You may also be responsible for fees incurred at Quest Diagnostics since they perform our laboratory testing.

      If you have coverage through a health maintenance organization (HMO) you may not be reimbursed for services rendered by out of plan providers; this may include Student Health and Wellness and/or the UConn Health Center. Check your plan to be sure by using the contact information on the back of your insurance card.

      Please be aware that many plans require prior approval before a student can be seen by anyone except their home primary care provider and it is the student’s responsibility to seek this approval prior to using our services.

      You can access invoices for each visit by logging into your health portal at: myHealth.uconn.edu
      Once logged in, please click on Appt. Scheduling and then View Appts. You will then see two tabs, one that says Upcoming and one that says Previous. Click on Previous to view all past appointments. You should see a menu that says Action, and from the drop down menu you should see the word Receipt.  Click on Receipt to bring up your itemized receipt/details of the visit.

      Patient’s Responsibility Regarding Insurance

      In order to best serve you as well as ensure your claim is not denied for lack of required referral or authorization, we ask that you contact your insurance carrier to determine:

      • If you are covered for services at UConn Student Health and Wellness.
      • If you require prior authorization.
      • If a referral is needed from your primary care physician. If so, be sure we receive a copy prior to or on the day of your appointment.

      If you do not have insurance coverage, you will be responsible for payment of charges associated with medical care provided to you.

      Bills from Partner Services

      Please note that while UConn Student Health and Wellness and UConn Health collaborate closely with each other clinically, they are different business entities, particularly for insurance and billing purposes. Bills and statements from University Medical Group and/or John Dempsey Hospital indicate services were provided by UConn Health rather than UConn Student Health and Wellness. Be sure to check your insurance coverage for Urgent Care and Free-standing Emergency Services as the co-pays and deductibles may be different than those for care at Student Health and Wellness.

      Should a student require emergency transport, UConn Fire Department is the campus EMS provider and, in most cases, students are usually taken by UCFD ambulance to Windham Hospital, about 10 miles from campus. Billing for services there may be from Hartford Healthcare, Northeast Emergency Medicine Specialists and/or Jefferson Radiology.

      Our blood draw station uses Quest Diagnostics as our reference laboratory. Quest will perform and bill for all lab tests and any patient responsibility bills will be mailed by Quest to the mailing address on record.

      Let us help you!

      If you have questions about charges you have incurred at Student Health and Wellness, please contact our Business Services Team:

      860-486-9239

      shaw-businessoffice@uconn.edu

       

      Prescriptions

      We accept a variety of insurance plans to which we directly bill prescription medications including the university sponsored insurance plan and Connecticut Medicaid. Ask us for more information.

      Prescription insurance billing is separate from Medical insurance billing at Student Health and Wellness. Unlike medical claims that are submitted after the visit by our Business Services Team, prescription claims are processed in real-time at the Pharmacy. That is why it is so important that we have accurate prescription insurance information at the time we process your prescription.

      Please be aware that there are some plans with which we do not participate and are unable to submit claims to these insurers on your behalf.

      Many plans have a prescription coverage card that is separate from the medical insurance card you supplied at the time of your medical visit. Be sure to bring both cards to every visit at Student Health and Wellness.

      If you do not have your prescription insurance card with you, you may provide us with your coverage information using this form. Sources for this information include your parent's or guardian's prescription insurance card, your pharmacy at home or the insurance company itself. You may also choose to have a copy of your prescription insurance card faxed to 860-486-0792. Or have someone text you a photo of your prescription insurance card, making sure the information below is clearly visible in the picture. Better yet, be proactive and upload a copy of both your medical and prescription insurance cards to our patient portal before you need us - myHealth.uconn.edu (click on Document Upload.)

      If you elect to pick up your prescription prior to providing our pharmacy with your insurance information, we can give you a brief, same-day grace period for submitting the information. Complete insurance information must be received in the pharmacy by 5 p.m. on the date of service; otherwise the resulting charge(s) may be billed to your student fee bill.

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