Red Folder is an electronic resource to help faculty and staff recognize, respond to, and connect students in distress. It contains important tips and information about a wide range of campus and community resources that are available for students.
UConn faculty and staff are in a position where they have frequent contact with students and may be the first to see that something seems off.
- Sudden decline in work quality and grades
- Frequently missed classes and assignments
- Bizarre, disturbing, or otherwise concerning content in writing or presentations
- Repeated classroom disruptions
- Continuously coming to you for personal rather than academic counseling
- Noticeable changes in physical appearance including hygiene, grooming, sudden weight loss/gain
- Excessive sleepiness or falling asleep in class
- Visibly under the influence of alcohol or other drugs
- Seeming disoriented or confused
- Repeated tearfulness
- Panic symptoms
- Self-disclosure of personal distress (e.g. family conflict, financial problems, depression, grief, thoughts of suicide)
- Verbal abuse
- Expressions of concern by other students
- Unprovoked anger or hostility
- Implying or making a direct threat to self or others
- Academic assignments dominated by themes of death, extreme hopelessness, helplessness, isolation, rage, violence, self-injury
- Communicating threats via email, text, social media or phone calls
Use these important tips when responding to a distressed student:
Safety First. If there is an imminent danger to the student, you, or others, call Campus Police or 911.
Be Proactive. If you notice that something seems off, engage students early on. Waiting could mean that the problem gets worse before you see them again.
Stay Calm. Take a few deep breaths. Use a calm voice when talking and asking questions.
Ask Direct Questions. Inquire directly if the student is having thoughts of harm to themselves, suicide, or thoughts of hurting others.
Active Listening. Give the student your full attention. Restate or summarize what the students says so that they feel understood.
Seek Consultation. You are not alone.
Expressing concern and connecting the student to the appropriate resources is important. Determine what the student needs using the Response Protocol below:
- Academic Achievement Center
- Center for Students with Disabilities
- Dean of Students Office
- Department of Residential Life
- Employee Assistance Program
- International Student and Scholar Services
- Off-Campus and Commuter Student Services
- Office of Community Standards
- Office for Diversity and Inclusion
- Office of Institutional Equity
- Student Health and Wellness
- The Graduate School
- Veteran’s Resources
- Q Center
- Writing Center
National Suicide Prevention Lifeline (English)········································988 or 800-273-8255
Línea de vida nacional para la prevención del suicidio(Spanish)······800-628-9454
Veterans Crisis Line··························································································800-273-8255
Crisis Text 24 hour Crisis line ····································································TEXT: 741741
The Trevor Project: Suicide Hotline for LGBTQ Youth·····················866-488-7386
Mobile Assessment Services ······································································860-297-0999
CT Sexual Assault Crisis Hotline ·······························································888-999-5545
Domestic Violence Hotline ··········································································860-527-0550
Emergency Shelter ··························································································211