Resources for New Huskies and their Families

Welcome to the UConn family!  We look forward to meeting you and working with you to maintain your health and wellness while at UConn.

Whether your goal is to improve your health, stay fit, find support, or feel better, the Student Health and Wellness (SHaW) team is here to help and empower you. Our services and programs are designed to promote a healthy lifestyle during your time at college and for years to come.
 

  • We want students to Be Well and to know what that means for each individual.
  • We want students to Feel Well - to get the most out of their experience here.
  • And we want students to Do Well - to access the resources and support services they need to succeed academically, personally, and professionally.

 
One of the ways we ensure that individuals are well is by requiring each matriculating student to comply with requirements set forth by the university as well as by the state of Connecticut. We hope this page will help you find answers to questions about these requirements as well as how to access our programs, services and care.

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REQUIREMENTS

Student Health History Form

DEADLINE: JULY 1  AUGUST 1

Please login to the Student Health Portal. This will be where you can access all of the forms required of new students. You can also view your immunization records, schedule an appointment, and view secure messages sent from you provider.

Before you log in, please have the following documents ready:

  • Digital and legible copy (front and back) of your insurance card(s) - medical and pharmacy.
  • Recent digital and legible copy of your health history form detailing the vaccines and dates (month and year) of immunization.
  • Students under 18 years old need their legal guardian's signature on the consent form.

VIDEO:  Completing the Health History Form

Health Insurance Waiver

DEADLINE: SEPTEMBER 15

All UConn students are required to be covered by health insurance. By default, most full-time students are billed for and enrolled in the Student Health Insurance Plan. You may waive out of this enrollment if you are covered by a separate policy through a U.S.-based insurance company that is comparable to the Student Health Insurance Plan.

If you are covered by a separate policy, please complete the Health Insurance Waiver in the Financials section of your PeopleSoft account. (Instructions here.) This waiver process must be completed at the start of every academic year.

VIDEO: The Insurance Waiver Process

On-line Education: AlcoholEdu

PART 1 DEADLINE:  AUGUST 27
PART 2 DEADLINE: OCTOBER 21

As part of our comprehensive prevention efforts, all incoming undergraduates must participate in AlcoholEdu, an online alcohol education program. Whether a student drinks or not, AlcoholEdu will empower them to make well-informed decisions about alcohol and help your student better cope with the drinking behavior of their peers. There are two parts to AlcoholEdu. Part 1 of the program needs to be completed prior to arriving to campus. Part 2 opens up to students 45 days after taking Part 1 Students will receive information about AlcoholEdu during Orientation and in a follow-up e-mail.

Visit our AlcoholEdu website for more information.

OUR SERVICES

Health Promotion

Our health promotion team engages the campus community in creating a culture of health at UConn. We provide educational programs and resources on priority student health topics such as stress management, alcohol and other drugs, sleep, and sexual health; as well as bring together students, staff and faculty to co-create a healthy campus through our Wellness Coalition.

>> Visit Health Promotion

Medical Care

Sick or injured? Need an annual exam, allergy shots, or immunizations? Do you have another medical need? Our team of physicians, nurse practitioners, registered nurses, registered dietitians, and other college health specialists is here for you.

>> Visit Medical Care

Mental Health

Our team of mental health professionals understands the complexities of student life and provides an open, safe, and confidential environment to help you through issues that may interfere with your well-being and academic productivity.

>> Visit Mental Health

Pharmacy

Our on-campus pharmacy carries a large selection of prescription and over-the-counter medications and medical supplies. Our registered pharmacists collaborate with your healthcare professionals to provide you with the right medication and clear instructions for use.

>> Visit Pharmacy

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Students walking across campus on a fall day.

ADDITIONAL INFORMATION

Health & Wellness Town Halls; Question Sessions

Town Halls

Student Health and Wellness will be hosting a series of Town Hall style meetings throughout the summer. A panel of our staff members will answer questions that parents and guardians may have with regard to their student starting at UConn. These Town Halls are to supplement our Orientation program.

Question Sessions

Student Health and Wellness recognizes parents, guardians, and students may have specific questions that are not answered during one of our Town Hall sessions. If you attend one of our Town Halls and still have a specific question, you can make an appointment for a virtual meeting with one of our staff members.

Storrs Campus Locations

map of locations

Health Portal Overview

Student Health and Wellness maintains a web portal through which you may:

  • Upload your required insurance cards or health history forms
  • View your immunization history
  • Complete pre-appointment or other required forms
  • Receive secure messages from your provider
  • Schedule an appointment with a healthcare provider
  • Access itemized receipts for services

Watch a short video on navigating your student health portal

Things to remember when packing

Student Health and Wellness encourages you to consider your well-being when you decide which items to pack.

We strongly recommend students pack some basic first-aid supplies.  Make sure to include things like a thermometer, prescription medications, over-the-counter medications like ibuprofen, band-aids, etc. Here is a list of suggested items. If you forget anything or run out, you can stop by the Student Health and Wellness Pharmacy.

You may also want to include personal care items that make you feel at home or help you manage stress—like family photos or a journal.

Is there anything you might need to get a good night's sleep?  Perhaps a favorite pillow or blanket, or something else that's currently part of your wind down routine.

For Graduate Students

We know that the demands on graduate students can be overwhelming, and that personal wellness is one of the most overlooked aspects of training in graduate education. The Grad Wellness Link aims to connect you to the resources you need to maintain your personal wellness during grad school.

FOR INTERNATIONAL STUDENTS

UConn Requirements

Health care and immunization practices can be different in other countries. Please review UConn's requirements. This will ensure a smooth orientation and registration process.

>> Visit our page for International Students

Overview of the U.S. Healthcare System

This video teaches international students how to prepare for their arrival in the US, how the US healthcare system works and how students should seek medical care appropriately if they become sick or injured.

This video is owned and offered by
www.internationalstudentinsurance.com/explained/

Mental Health Awareness for International Students

This short commercial video introduces the concepts of mental health for international students in the US. Covering mental health awareness and warning signs, dispelling myths, and showing ways to seek treatment, the video seeks to demystify a complex topic.

This video is owned and offered by
www.internationalstudentinsurance.com/explained/

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FREQUENTLY ASKED QUESTIONS

How can I access health services while on campus?

All students who have paid the Storrs campus Student Health Fee have access to Student Health and Wellness. Call 860-486-4700 for an appointment. The appointment scheduler will help you determine which services are right for your situation. Or you can self-schedule via the MyHealth.uconn.edu portal.

Be sure to bring your Husky OneCard to your appointment. It confirms your eligibility for services. And please keep your medical and pharmacy insurance cards with you at all times so you can provide your coverage information at each visit.

What can a student expect when they visit Student Health and Wellness?

It is our goal to provide exceptional, student-centered care to every individual who seeks it. Every student should expect to be welcomed warmly and kindly. They should expect to have their concerns addressed with respect and dealt with thoughtfully. They should expect to participate in their care and receive a clear explanation regarding their assessment and plan of care/action. If we fail in any of these areas, we want you to contact a member of our Leadership Team.

In return, we have expectations of our students so that we ensure we are all working toward the same goals. Please visit Medical Care's Patient Rights & Responsibilities for more information.

I have a chronic medical condition. Am I able to be seen for it at Student Health and Wellness?

Yes. Our clinicians will work together with your other caregivers at home to help ensure a healthy and successful transition to college. In fact, we offer a free appointment for all students and their families to meet with one of our providers, learn about our services, and learn about resources on campus that are available to them.

What if I need an accommodation related to asthma, allergies or another medical condition?

You should initiate a conversation with the Center for Students with Disabilities.

Will I have difficulties managing food allergies while away at college?

You can make an appointment with one of our dietitians or healthcare providers who can facilitate conversations with Dining Services. Or you can reach out to Dining Services directly.

Does Student Health and Wellness participate in my insurance plan?

We participate with a number of major insurers, which are listed on our website.

If you have a question about a specific insurer, you can speak with a member of our Business Services team by calling 860-486-9239 or by emailing SHS-BusinessOffice@uconn.edu

What happens if Student Health and Wellness is not part of our insurance plan’s network?

You will be responsible for fees associated with services but can be provided with an itemized statement to submit to your insurance carrier for reimbursement. You may wish to consider enrollment in the university-sponsored Student Health Insurance Plan. This plan will cover most services at SHaW with little or no co-pays.

Will I get a bill for the services my student receives at Student Health and Wellness?

Claims are automatically filed with plans in which we are a participating provider (see our website for the list.) Your student is responsible for co-payment or other non-covered fees which can be paid by cash, credit, or Husky Bucks or paid later via the student fee bill. If you need to use your HSA or FSA debit card for medical services, please call our Business Services Team at 860-486-9239.

As parents/guardians, we are obviously very interested in our student’s health and well-being. Can we call and talk with members of Student Health and Wellness about their care?

We protect and maintain the privacy and confidentiality of all students – this means not sharing whether or not a student has visited Student Health and Wellness and/or the details of any visit(s) they may had with us without their permission. Federal and state law provides safeguards for ensuring that your student’s health information is adequately protected. This being said, it’s not uncommon for students to call a parent of family member mid-visit; we’re happy to discuss your student’s situation with you so long as your student has authorized the discussion – your student will need to fill out an “Authorization to Release Information” to grant us permission to release any of their medical information to a third party.

Can a blanket release be signed by our student so that we can have access to all of their healthcare information?

There is no blanket release that is good for all visits. A signed consent to share information is incident or condition specific. When necessary and appropriate, we will contact the student to ask for their signature on a release form.

What if I have a health-related concern in the middle of the night?

When school is in session, no matter the time of day or night, students can call 860-486-4700 to access experienced advice nurses who will help evaluate what's going on and offer suggestions on the next steps to be taken.

Is the Urgent Care center in Downtown Storrs part of Student Health and Wellness?

No. The Urgent Care center is part of UConn Health, the university's academic medical center, which is based in Farmington. While we are both part of UConn overall, we are separate facilities and have different fees and billing processes.